_{Our culture is our priority}

Openings

Want to work at Jacknife? Excellent. Tell us about yourself and show us what you can do. Let’s see what we’re missing out on.

• Account Manager

  Jacknife needs you – a savvy Account Manager to join our growing team.

  You’re a strategic thinker who loves to lead but also knows how to get your hands dirty. Reporting to the Client Service Director, you will lead multiple accounts through strategic planning, creative development, execution and reporting. You will work closely with a diverse and talented group of planners, creatives and external partners to deliver top-notch creativity. You will build and foster all client relationships with growth in mind; you’re the client’s go-to person. You understand that Jacknife is design-led and a leader in the business of creativity. You’ll tap into your IQ and EQ to deliver optimal experiences for our team, clients and partners.

  The right fit is important to us. You have that down-to-earth personality that gels with our creative team and resonates with clients. We are fun to work with, and so are you. You’re confident, organized and an excellent communicator.

   

  Roles & Responsiblities

  • Lead day-to-day client relationship management, project delivery, and execution across a portfolio of accounts.
  • Build strong, trusted client relationships by developing a deep understanding of their business, category, and competitive landscape. Act as a reliable partner, bringing a thoughtful perspective and identifying opportunities for organic growth.
  • Craft clear and concise tactical briefing documents and contribute to the development of robust, strategically driven creative briefs to ensure project stakeholders understand the project scope and objectives.
  • Define project scope through detailed statements of work and accurate budget estimates.
  • Development of project workback schedules to meet client and client partner deadlines – ensuring seamless workflows for internal teams and external groups.
  • Monitor project health through weekly efficiency tracking, flagging discrepancies and contributing to monthly profitability discussions with Finance.
  • Maintain consistent, proactive communication across internal teams, clients, and external partners to ensure alignment at every stage.
  • Secure all client feedback and required approvals required for each phase of the project.
  • Manage and track project costs, ensuring we remain within budget and maximum profitability.
  • Manage external vendors, ensuring alignment on timelines, budgets, and quality expectations.
  • Lead and facilitate client status meetings (weekly or biweekly), bringing in and collaborating effectively with external partners as required by the project Phase.
  • Build collaborative, productive relationships with client partners to ensure strong delivery and long-term success.
  • Navigate multiple priorities and competing deadlines with confidence and clarity.
  • Lead reporting and post-mortems as needed, capturing insights that improve how we work and what we deliver.
  • Contribute to a positive, collaborative studio culture.
    
    

  Required Experience & Qualifications

  • A minimum of 6 years of experience in account management within an agency environment. Experience in a small-to-mid-sized agency is an asset.
  • Proven client-facing experience with strong communication and presentation skills.
  • Strong project management capabilities, with the ability to navigate and deliver across multiple fast-moving projects.
  • A solid understanding of integrated channels, including print, digital, social, broadcast and experiential, with experience working across branding, design, and campaign initiatives.
  • A strategic thinker with sharp problem-solving instincts and business acumen. Brings a clear point of view, grounded in strategy, but pushing for creative opportunity.
  • High emotional intelligence paired with strong relationship-building and client service skills.
  • Superior organizational, prioritization and time management skills with a strong attention to detail.
  • Proficient in active listening, effective communication (both verbal and written), and a strong client-service orientation.
  • Pride in workmanship: Do all things to the best of your ability.
  • A self-starter with a track record of managing multiple accounts and projects simultaneously—on time, on budget, even under pressure.
  • Genuine interest in current trends, brands, design and the marketing world in general.
  • Proficiency in Microsoft Office and Google Workspace. Experience with HubSpot and Function Point is an asset.

  
  
  

  Apply Now
• Freelance Creative Guild

  Jacknife is looking for new members of good character and creativity to join our exclusive Creative Guild network as freelance creators.

  The right fit is important to us. We believe that true success comes from good people doing good work. Our Creative Guild comprises an eclectic mix of the industry’s best creative makers across numerous disciplines.

  We want to hear from you if you are a designer, illustrator, artist, photographer, writer, content creator, strategic storyteller or a creative unicorn looking for an enchanted pasture to stretch your legs.

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  At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.

  Roles & Responsiblities

  • Roles & Responsibilities will be based on a project-by-project basis and clearly articulated during the project briefing.

  Required Experience & Qualifications

  • A well-curated portfolio showcasing various projects that demonstrate your skills and creativity.
  • Strong understanding of the creative process and design principles.
  • Demonstrate expertise in creative software in one’s individual specific discipline, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), After Effects, Premiere Pro, Figma, or other relevant tools.
  • Demonstrated ability to embrace diverse perspectives and think outside conventional boundaries.
  • Ability to create visually appealing and effective designs for both print and digital media.
  • Proven experience working collaboratively in a team environment, valuing diverse perspectives and fostering a creative atmosphere.
  • Strong verbal and written communication skills, with the ability to express creative ideas clearly and persuasively.
  • Experience in adapting to changing project requirements and a flexible approach to problem-solving.
  • Efficient project and time management and the ability to meet deadlines consistently.
  • Good interpersonal skills and building positive relationships with other creative collaborators and clients.

  Apply Now
• Creative Internship

  Jacknife is always looking for the next “sharp” creative maker out of school, ready to take on the world.

  The right fit is important to us. We believe that true success comes from good people doing good work. We are always looking for open-minded, curious individuals with a strong desire to explore and learn, who are passionate about the power of creativity and not afraid to roll up their sleeves and get their hands dirty.

  So, if you have that down-to-earth type of personality that thrives in collaborative environments, you are confident, organized and an excellent communicator, and you’re ready to intern in a fast-paced creative studio, drop us a line!

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  At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.

  Roles & Responsiblities

  • Work closely with senior designers or design teams to support ongoing projects.
  • Contribute creative ideas and concepts to design discussions.
  • Develop visual content for various platforms, including print and digital media.
  • Design graphics, illustrations, and layouts for websites, social media, marketing materials, and other communication channels.
  • Ensure consistency in design elements across various platforms to maintain the company’s brand identity.
  • Stay updated on current design trends and industry best practices.
  • Research competitors and other relevant design sources for inspiration.
  • Develop the ability to present design concepts and ideas to team members or clients.
  • Take initiative to learn new design techniques, tools, and industry trends.
  • Effectively manage time to meet project deadlines and handle multiple tasks simultaneously.
  • Clearly communicate design ideas and concepts to team members and clients

  Required Experience & Qualifications

  • Currently enrolled in a 3-4 year graphic design, visual communication, or related program at a college or university.
  • A strong and well-presented portfolio showcasing a range of design work. Include projects that demonstrate creativity, technical skills, and an understanding of design principles.
  • Familiarity with creative software, particularly Adobe Creative Suite (Illustrator, Photoshop, InDesign), After Effects, Premiere Pro, and Figma. Proficiency in other design tools may also be beneficial.
  • Solid understanding of design principles, colour theory, typography, and layout.
  • Ability to think outside the box and contribute innovative ideas to design projects.
  • Effective communication skills, both verbal and written.
  • Ability to articulate design concepts and ideas clearly.
  • Strong attention to detail in both the creative and technical aspects of design.
  • Ability to manage time effectively and meet deadlines for multiple projects.

  Apply Now