Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess

Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess Good Work + Good People = $uccess

A group of people eating at a table together. A group of people eating at a table together. A group of people eating at a table together. A group of people eating at a table together. A group of people eating at a table together.
Knickknacks on a table. Knickknacks on a table. Knickknacks on a table. Knickknacks on a table. Knickknacks on a table.
People standing against a wall. People standing against a wall. People standing against a wall. People standing against a wall. People standing against a wall.
A male doing yoga. A male doing yoga. A male doing yoga. A male doing yoga. A male doing yoga.
Various pocket knives. Various pocket knives. Various pocket knives. Various pocket knives. Various pocket knives.
A saw with illustrated texts on it. A saw with illustrated texts on it. A saw with illustrated texts on it. A saw with illustrated texts on it. A saw with illustrated texts on it.
Jacknife logo on a wall. Jacknife logo on a wall. Jacknife logo on a wall. Jacknife logo on a wall. Jacknife logo on a wall.

Our culture is our priority

And the funny thing about culture? It’s not a static thing – it’s always changing, evolving, learning, growing.

At Jacknife we embrace our company culture like our lives depend on it. Because as a collective, we understand that collaboration isn’t just a nice-to-have… it’s mandatory. It elevates everything, driving creativity forward and pushing us to places we haven’t even thought of yet. And that’s a pretty good way to feel.

Various books, laptops and accessories laid out on a table. Various books, laptops and accessories laid out on a table. Various books, laptops and accessories laid out on a table. Various books, laptops and accessories laid out on a table. Various books, laptops and accessories laid out on a table.

Culture Club

Building an enjoyable environment takes some effort and creativity. We have a volunteer-based Culture Club tasked with planning events, organizing staff get-togethers, and ensuring every employee feels recognized and valued. When you’ve got people like ours, they’re always worth it.

Studio

Our beautiful studio is as central as it gets. We’re located in the flagship 401 Richmond building in the heart of Toronto’s creative district, a late 1800’s industrial building turned arts & culture hub. We’ve got the natural light, exposed bricks, and post & beam atmosphere that designers dream of. Known for it’s eclecticism, the space is inspiring and the neighbourhood can’t be beat. This is where creativity lives.

Stack of books.

Come Play With Us

There are other great reasons to work here. Here are just a few…

  • Great work-life balance – enjoy extended long weekends over the summer

  • Access to regular paid industry events – meet, mingle, expand your horizons

  • Flexible work from home options – because creativity can come from anywhere

  • First dibs on our very own UnMade gear and apparel – we’ll hook you up

  • Professional training opportunities – not dull ones either

  • Competitive health benefits – because… well, because being alive is important!

Image of woman sitting at a desk.

Openings

Want to work at Jacknife? Excellent. Tell us about yourself and show us what you can do. Let’s see what we’re missing out on.

  • Jacknife needs you – a savvy Account Executive to join our growing team.

    An Account Executive at Jacknife is a hands-on client partner in training; responsible for execution, translation, and momentum. This role is designed as a growth position, supporting the development of strong account management fundamentals with a clear path toward increased responsibility over time. You think strategically, move proactively, and aren’t afraid to roll up your sleeves. As an Account Executive, you’ll report to the Client Service Director and help lead the charge across multiple accounts – supporting strategy, shaping creative development, managing execution, and keeping an eye on results.

    You’ll work shoulder-to-shoulder with planners, designers, and external partners to help bring sharp, culturally aware ideas to life. You’ll build trust with clients and act as a key point of contact. You’re curious, collaborative, and always looking for opportunities to add value.

    At Jacknife, design is in our DNA—but we lead with insight, storytelling, and experience. You’ll bring both IQ and EQ to the table to make sure our work not only looks good, but works hard.

    The right fit is important to us. You have that down-to-earth type of personality that gels with our creative team and connects with clients. We are fun to work with, and so are you. You’re confident, organized and an excellent communicator.

    _____________________

    At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.

     

    Roles & Responsiblities

    • Lead the day-to-day management of client relationships and project execution across multiple small to mid-sized accounts. For larger, more complex projects or accounts, support work top-to-tail under the guidance of senior team members while maintaining accountability for assigned deliverables.
    • Act as connective tissue between clients and internal teams, translating client needs into clear internal direction, and creative thinking back into confident, client-ready communication.
    • Build trust with clients by demonstrating a strong understanding of their brand, category, and priorities, offering reliable support and identifying opportunities for incremental growth.
    • Lead the development of clear tactical briefs and contribute to strategic creative briefs that align internal teams and clarify project goals.
    • Draft and manage approvals for project documentation, including scopes of work, estimates, and timelines, ensuring accuracy and alignment with client expectations.
    • Own assigned scopes of work end-to-end, exercising sound judgment around when to escalate risks, scope changes, or client concerns to Senior Department Leads.
    • Monitor project budgets and track costs throughout the project lifecycle, flagging risks and supporting budget reconciliation and reporting.
    • Create and maintain project workback schedules in collaboration with internal teams and external partners to ensure on-time delivery.
    • Coordinate client feedback and approvals at all phases of the project to maintain momentum and alignment.
    • Collaborate cross-functionally with strategy, creative, production, and external partners to keep work moving smoothly and teams aligned.
    • Lead regular status meetings and participate actively in larger, strategically focused client sessions, helping prepare materials, coordinating internal teams, and ensuring Jacknife shows up well and ready for productive dialogue.
    • Contribute to project close-out processes, including reporting, learnings, and post-mortems.
    • Accountable for leading weekly work-in-progress (WIP) meetings and ensuring accurate documentation to support accounting reporting, while supporting the Managing Director with weekly company scorecard preparation.
    • Accountable for driving the weekly Jacknife status alongside the Account Team, Managing Director and Creative Director to maintain alignment across work, resourcing, and priorities.
    • Help foster a positive studio culture by bringing curiosity, accountability, and energy to the work and the team.

    Required Experience & Qualifications

    • 3–4 years of experience in an account management or project management role within a creative, branding, or marketing agency. Client-side experience in brand, marketing, or partnerships is a bonus.
    • Confident in client-facing settings, with strong communication and presentation skills. You know how to listen, guide conversations, and make people feel heard and aligned.
    • A solid working knowledge of integrated channels and platforms including: print, digital, social, environmental broadcast, experiential, and AI, with hands-on experience managing branding, design, and campaign work.
    • A strategic mindset paired with practical problem-solving skills. You bring a point of view rooted in strategy, while leaving room for creative exploration.
    • High emotional intelligence and a natural ability to read the room, build trust, and keep projects and conversations moving forward.
    • Exceptionally organized and detail-oriented, with the ability to juggle multiple projects, priorities, and personalities without losing momentum.
    • A self-starter who takes initiative, finds clarity in complexity, and owns your role from briefing through delivery.
    • You do what you say you’re going to do and you care about doing it well.
    • Comfortable with the tools of the trade, including Keynote, Microsoft Office, and Google Workspace. Bonus points if you’ve worked with HubSpot or FunctionPoint.
    • Genuinely curious about design, branding, culture, and the creative business, and motivated to grow your career in the field.
    • You show up with good energy, a team-first mindset, and a desire to make the studio a better place to do great work.
  • Jacknife is looking for new members of good character and creativity to join our exclusive Creative Guild network as freelance creators.

    The right fit is important to us. We believe that true success comes from good people doing good work. Our Creative Guild comprises an eclectic mix of the industry’s best creative makers across numerous disciplines.

    We want to hear from you if you are a designer, illustrator, artist, photographer, writer, content creator, strategic storyteller or a creative unicorn looking for an enchanted pasture to stretch your legs.

    _____

    At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.

    Roles & Responsiblities

    • Roles & Responsibilities will be based on a project-by-project basis and clearly articulated during the project briefing.

    Required Experience & Qualifications

    • A well-curated portfolio showcasing various projects that demonstrate your skills and creativity.
    • Strong understanding of the creative process and design principles.
    • Demonstrate expertise in creative software in one’s individual specific discipline, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), After Effects, Premiere Pro, Figma, or other relevant tools.
    • Demonstrated ability to embrace diverse perspectives and think outside conventional boundaries.
    • Ability to create visually appealing and effective designs for both print and digital media.
    • Proven experience working collaboratively in a team environment, valuing diverse perspectives and fostering a creative atmosphere.
    • Strong verbal and written communication skills, with the ability to express creative ideas clearly and persuasively.
    • Experience in adapting to changing project requirements and a flexible approach to problem-solving.
    • Efficient project and time management and the ability to meet deadlines consistently.
    • Good interpersonal skills and building positive relationships with other creative collaborators and clients.
  • Jacknife is always looking for the next “sharp” creative maker out of school, ready to take on the world.

    The right fit is important to us. We believe that true success comes from good people doing good work. We are always looking for open-minded, curious individuals with a strong desire to explore and learn, who are passionate about the power of creativity and not afraid to roll up their sleeves and get their hands dirty.

    So, if you have that down-to-earth type of personality that thrives in collaborative environments, you are confident, organized and an excellent communicator, and you’re ready to intern in a fast-paced creative studio, drop us a line!

    _____

    At Jacknife, we proudly uphold a commitment to equality and fairness. We stand firmly against any form of discrimination, respecting the rights and dignity of every individual, regardless of age, colour, disability, national origin, race, religion, sex, or sexual orientation – in compliance with all relevant federal, provincial, and local laws. Our dedication extends to fostering an inclusive and accessible work environment for all. Should you be invited for an interview and need accommodations, please don’t hesitate to inform us. Your comfort is important to us.

    Roles & Responsiblities

    • Work closely with senior designers or design teams to support ongoing projects.
    • Contribute creative ideas and concepts to design discussions.
    • Develop visual content for various platforms, including print and digital media.
    • Design graphics, illustrations, and layouts for websites, social media, marketing materials, and other communication channels.
    • Ensure consistency in design elements across various platforms to maintain the company’s brand identity.
    • Stay updated on current design trends and industry best practices.
    • Research competitors and other relevant design sources for inspiration.
    • Develop the ability to present design concepts and ideas to team members or clients.
    • Take initiative to learn new design techniques, tools, and industry trends.
    • Effectively manage time to meet project deadlines and handle multiple tasks simultaneously.
    • Clearly communicate design ideas and concepts to team members and clients

    Required Experience & Qualifications

    • Currently enrolled in a 3-4 year graphic design, visual communication, or related program at a college or university.
    • A strong and well-presented portfolio showcasing a range of design work. Include projects that demonstrate creativity, technical skills, and an understanding of design principles.
    • Familiarity with creative software, particularly Adobe Creative Suite (Illustrator, Photoshop, InDesign), After Effects, Premiere Pro, and Figma. Proficiency in other design tools may also be beneficial.
    • Solid understanding of design principles, colour theory, typography, and layout.
    • Ability to think outside the box and contribute innovative ideas to design projects.
    • Effective communication skills, both verbal and written.
    • Ability to articulate design concepts and ideas clearly.
    • Strong attention to detail in both the creative and technical aspects of design.
    • Ability to manage time effectively and meet deadlines for multiple projects.
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